App Experience

The App Experience page provides options that govern the appearance of the Pyramid application.

General Settings

  • Application title: Sets the title for the application in the tab of your browser
  • Interface color: Sets the default color mode of the application for all new users. However, users can change their application color as desired from the homepage.
  • Default Language: Sets the default language of the application for new users. Note that users have the ability to set the language as required from the homepage. Note: When the default language is changed from the Admin console, the change will not affect existing users.
  • Suppress warning: When checked this disables the "leave session warning" when a user browses away from the application or closes the browser tab.

Branding Options

These options allow admins who are "white labeling" their application to change various logos from the Pyramid default to logos that fit in with their own corporate scheme:

  • Small Icon (SVG 16 px x 16 px) - this appears in some pop-up dialogs
  • Medium Icon (SVG 24 px up to 24 px) - this appears in the "Lite" clients
  • Big Icon (SVG 67 px x 67 px) - this appears as the big button in the top left hand corner of all the main apps in the full client.
  • Banner Logo (SVG 40 px up to 140 px) - this appears in the banner of the home page in the Pro and Viewer clients
  • Loading Page (SVG 170 px x 170 px) - this appears in the loading and login pages
  • Favicon (PNG or ICO 32 px x 32 px) - this appears in the browser tab of the application
  • Webhook (PNG 24 px x 24 px) - the uploaded icon is included at the top of Slack and Teams messages that are distributed from Pyramid using Webhooks.

Click Revert to Default to undo changes and restore original Pyramid logos.

Note: White Labeling is only available to those customers that have the relevant options attached to their license.

SVG Details
  • Each image must match the specified size requirements to ensure there is no cropping
  • Each icon logo must be uploaded and changed separately (click the apply button after each change)
  • If using a 'Medium Icon,' the SVG file for the medium icon should have the following attribute to ensure it is not mis-shaped

<SVG viewBox="0 0 140 40" preserveAspectRatio="xMinYMid" ... >... </svg>

Help Options

Use these settings to control how the help and support buttons and functions operate from the home page help menu (top right-hand corner). For each item, the customer can also choose to keep the buttons and then optionally direct the user to an alternative web location (URL).

  • The ability to turn the buttons on and off is available in the Enterprise edition only.
  • The ability to change the URL location of these items is available with the White Labeling licensing option only.
  • Forum: Controls whether to show and go to Pyramid's community forum
  • Help: Controls whether to show and go to Pyramid's online help system
  • Support: Controls whether to show and go to Pyramid's support login page
  • Submit Idea: Controls whether to show and go to Pyramid's suggestion page on the forum
  • Learning Hub: Show or hide the Pyramid learning hub on the home page.
  • Interactive Tutorials: Show or hide the in-app interactive tutorials on the home page.
  • Login Help Link: Provide a link that will redirect users from the login page (for instance, redirect users who forgot their password).
    • When entering the text that will appear on the login page, hyperlink the given URL to the relevant text using double curly brackets (e.g. Click {{here}} if you don't have an account).

Independently, customers can also choose to show or hide the interactive tutorials that show up in the full client learning center panel on the home page.